Shipping policy
Shipping Policy
Last Updated: 22nd July 2025
Thank you for shopping with The Fuelled. Below you'll find everything you need to know about how we process and ship your order, including details specific to our custom and print-on-demand products.
🛠️ Custom-Made & Print-on-Demand Orders
Many of our products are made especially for you via print-on-demand or custom manufacturing. This will be stated in the product description. These items:
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Are made to order, not stocked
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Typically require 2–5 business days to be produced before shipping
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Are shipped separately from any non-custom items in your order
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Are non-returnable and non-refundable
Please ensure all details (size, colour, spelling, etc.) are correct before placing your order.
🚚 Order Processing Times
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Standard products (non custom made/print on demand): 1–3 business days
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Custom/print-on-demand items: 4–14 business days
(Production time does not include shipping time.)
🌍 Estimated Delivery Times
| Destination | Delivery Estimate (After Dispatch) |
|---|---|
| UK (Standard) | 2–4 business days |
| Europe | 4–8 business days |
| Rest of World | 7–14 business days |
Please note that these are estimates and actual delivery times may vary due to carrier delays, weather, or customs processing.
💸 Shipping Costs
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Shipping costs are calculated at checkout based on order weight and destination.
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Occasionally, we offer free shipping promotions, which will be clearly stated on the website.
✈️ International Orders
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We ship worldwide.
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Import duties, taxes, and customs fees (if applicable) are the responsibility of the customer and are not included in the item or shipping price.
📦 Tracking Your Order
When your order is shipped, you will receive a confirmation email with tracking details (where available).
Custom items may ship in separate packages with separate tracking numbers.
❗ Important Information
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Fuelled is not responsible for delays caused by carriers, customs, or incorrect shipping details provided at checkout.
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If your package is marked as delivered but hasn’t arrived, please check with your local delivery office or neighbours first. If still unresolved, contact us at hello@thefulled.com.
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Items that are custom-made or print-on-demand are final sale. No returns or refunds will be accepted for these products unless faulty or damaged.
For questions or support, feel free to contact us at hello@thefulled.com.